SKILLS

  • Benchmarking iCT-services
  • Contract Negotiations
  • Service Level Agreements Mobile Telephony
  • PBX Maintenance & Management
  • Carrier Services
  • Use of Key Performance Indicators (KPI)
  • Contact Centres
  • Video- and Audio Conference Systems
  • Carrier Services
  • Mobile Services (GPRS, mVPN’s, PDA integration)
  • Home Workers (ISDN, ADSL, Carrier Selection)
  • Business Continuity and Disaster Recovery Planning
  • Maritime Communication Services (Inmarsat, GAN)
  • Numbering Plans
  • Virtual Private Networks
  • Communication Equipment (PABX and VoIP)
  • Voice Mail en IVR systems
  • Structured Cabling Schemes